Make Your Logs Work for You

The days of logging in to servers and manually viewing log files are over. SolarWinds® Papertrail™ aggregates logs from applications, devices, and platforms to a central location.

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Troubleshoot Fast and Enjoy It

SolarWinds® Papertrail™ provides cloud-based log management that seamlessly aggregates logs from applications, servers, network devices, services, platforms, and much more.

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Aggregate and Search Any Log

SolarWinds® Papertrail™ provides lightning-fast search, live tail, flexible system groups, team-wide access, and integration with popular communications platforms like PagerDuty and Slack to help you quickly track down customer problems, debug app requests, or troubleshoot slow database queries.

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Collect Logs: Integrations > PagerDuty



Papertrail can invoke a PagerDuty alert escalation policy, such as to generate text messages.

Read more in a Papertrail blog post.

Papertrail uses the PagerDuty Integration API for this integration.


Follow the steps in Alerts.


From PagerDuty’s “Services” tab, click “Add New Service.” For “Integration Type,” choose “Papertrail” from the dropdown menu. See screenshot below.

After adding the new service, click its settings. Obtain its Service key.

On Papertrail’s Dashboard, find the Papertrail saved search which will notify this PagerDuty service. Click the Edit icon to edit its settings. Click the “Manage Alerts” tab and provide:

  • Description, such as Pen test attempt. Freeform.
  • Incident key, such as Exploit attempt.

Grouping related alerts

Use %HOST% in the incident key to have Papertrail replace it with the name of the related sender. This permits grouping only alerts from the same sender (typically a system), rather than from all senders. See blog post.