Make Your Logs Work for You

The days of logging in to servers and manually viewing log files are over. SolarWinds® Papertrail™ aggregates logs from applications, devices, and platforms to a central location.

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Troubleshoot Fast and Enjoy It

SolarWinds® Papertrail™ provides cloud-based log management that seamlessly aggregates logs from applications, servers, network devices, services, platforms, and much more.

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Aggregate and Search Any Log

SolarWinds® Papertrail™ provides lightning-fast search, live tail, flexible system groups, team-wide access, and integration with popular communications platforms like PagerDuty and Slack to help you quickly track down customer problems, debug app requests, or troubleshoot slow database queries.

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Manage Logs > Automatic S3 archive export

Automatic S3 archive export

Create an Amazon Web Services account at and activate Amazon S3 on your account. Once your account is activated, create a bucket for log archives, and share write-only access to Papertrail for nightly uploads.

After setting up S3 archiving it takes approximately 6-7 hours for logs to be available in the archive.

Create and share an S3 Bucket

Create a new bucket for your log archives in your S3 account, using the information below. See Creating, configuring, and working with Amazon S3 buckets in the Amazon documentation for more information.

  • Use a unique Bucket Name, such as companyname-papertrail. The name should consist of only lowercase letters, numbers, and hyphens. (more info).
  • Assign the bucket to the appropriate region.
  • When setting permissions, add access to another AWS account. Add the user 4b0a516d33d6b490d119301a4b16db3fa49a6b33bdc5135c2ab90e8184f6995f with Write access enabled for Objects. To set up permissions with IAM instead, see Define Sharing Policy with IAM.

Changes can be made after the fact by selecting the bucket and choosing the Permissions tab.

After submission, Amazon’s management console will change the user name to aws. This is expected.

Amazon also has instructions for editing bucket permissions.

Alternative: Define sharing policy with IAM

If you followed the instructions above to grant permissions via the AWS Management Console, skip this step.

If you prefer defining a bucket policy to control access, here’s an example policy that permits Papertrail to upload archives:

"Version": "2012-10-17",
"Statement": [
"Sid": "PapertrailLogArchive",
"Effect": "Allow",
"Principal": {
"AWS": [
"Action": [
"Resource": [

where bucket-name/papertrail/logs/ is the directory for Papertrail. The s3:DeleteObject action isn’t strictly necessary – it’s only used to clean up the temporary test_file.txt during initial configuration. (However, since s3:PutObject also permits overwrites, denying s3:DeleteObject doesn’t provide any significant protection.)

Tell Papertrail the bucket name

Under Settings > Archives, enable S3 archive copies and provide the S3 bucket name.


Papertrail will perform a test upload as part of saving the bucket name (and will then delete the test file). Note that a new bucket can sometimes take several hours to become available, due to DNS propagation delays. If it fails, wait two hours, and try again.

When archives are uploaded to the bucket, each file is named under the path (key prefix) provided to Papertrail, typically papertrail/logs/<xxx> where <xxx> is an ID. For example, an archive file for 3 PM UTC created on February 25, 2019 would be:


Days are from midnight to midnight UTC.


Why does Papertrail support S3 but not Glacier?

Papertrail supports S3 rather than Glacier because:

  • AWS offers the ability to trickle files from S3 to Glacier using a policy that you define, so by supporting S3, Glacier is automatically a possible destination. Visit S3 Object Lifecycle Management.
  • Archived log files compress extremely well, often 15:1 or more, so the total cost of archived logs stored in S3 is extremely small (often pennies per month). Storing a long-term log archive in your S3 bucket will almost always cost less than 1% of the total cost of Papertrail. There’s effectively no cost savings.

Are Archives Encrypted at Rest?

Yes, Papertrail takes advantage of S3’s server-side encryption so that archived data is encrypted at rest using AES-256.

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