Make Your Logs Work for You

The days of logging in to servers and manually viewing log files are over. SolarWinds® Papertrail™ aggregates logs from applications, devices, and platforms to a central location.

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FEATURED TECHNOLOGY

Troubleshoot Fast and Enjoy It

SolarWinds® Papertrail™ provides cloud-based log management that seamlessly aggregates logs from applications, servers, network devices, services, platforms, and much more.

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FEATURED CAPABILITIES

Aggregate and Search Any Log

SolarWinds® Papertrail™ provides lightning-fast search, live tail, flexible system groups, team-wide access, and integration with popular communications platforms like PagerDuty and Slack to help you quickly track down customer problems, debug app requests, or troubleshoot slow database queries.

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FEATURED LANGUAGES

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APM Integration Feature List

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Built for Collaboration Feature List

For Engineers, By Engineers

Customize receipts with VAT ID, address or other text

Posted by telliott on

You may have already seen Papertrail’s PDF receipts, which are shown on the Purchases tab within Account. You’ll see a new section on that page: “Customize Receipts.” Perhaps a tax authority requires a VAT identification number be on every receipt, or an accounting department requires a mailing address or vendor code. Enter anything you want in…
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Constrain searches with attributes (like severity)

Posted by telliott on

As of today, Papertrail has a new search operator: an attribute. Use an attribute-specific keyword to examine only a specific part of a log message. Here’s a live example returning messages with the severities emergency, critical, or error.
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Log Rate Notifications

Posted by telliott on

Log rate spikes are common and often go unnoticed. They could be an indication that something went terribly wrong or a high-traffic system was unintentionally configured with verbose logging. As of today, Papertrail can notify you if your log rate is higher than expected.
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More accessible saved searches

Posted by telliott on

We’re pleased to release an incremental improvement to make saved searches more accessible while browsing logs, as well as easier to edit. While in the log viewer, click “Searches”: What’s new? This screenshot reflects 2 improvements: Searches are loaded with the page, rather than when “Searches” is clicked. Also, the list now expands right next…
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Simpler, better automatic removal of dormant log senders

Posted by telliott on

After a log sender permanently stops generating logs (like because a system was deprovisioned), Papertrail can automatically remove it for you. Until today, Papertrail automatically decided whether or not to remove senders based on log destination and sender settings. We’ve made the behavior more configurable and more explicit. We hope this eliminates what might have…
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Welcoming Larry Marburger to Papertrail

Posted by telliott on

After more than 2 years of interacting with Larry Marburger as a Papertrail customer, technologist, entrepreneur, and trusted friend, I’m incredibly pleased to welcome him to Papertrail. Many users know and use a service which Larry helped create, CloudApp (cl.ly), for capturing screenshots and sharing files. In fact, we used CloudApp at Papertrail long before I…
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Free, un-copyrighted NDA and employment contracts

Posted by telliott on

Papertrail’s staff grew in 2013, and as part of hiring employees, the company obtained employment agreements. These are fairly standard contracts that all technology companies use. If you’ve worked in the technology field, you’ve probably signed one. We wanted to go a bit further, though. We got tired of not having easy-to-understand contracts and we…
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Self-service protocol options

Posted by telliott on

If you’ve ever needed to log from systems or services which don’t support TLS encryption, check out the new log destination options available today. Every Papertrail log destination has always supported sending logs over TCP with TLS encryption or UDP without encryption. Some systems and services can’t use TLS encryption and can only send logs in…
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Welcoming Leon Sodhi to Papertrail

Posted by telliott on

We’re thrilled to officially welcome Leon Sodhi to Papertrail. Leon started in May, 2013 as Papertrail’s support engineer, so you may already have met him. Leon’s thoughtful disposition, attention to detail, and readiness to dive in and reproduce a problem have saved time for hundreds of customers. Whether he’s helping identify an rsyslog configuration problem, patching…
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Choose which email(s) you and others receive

Posted by telliott on

As of today, Papertrail offers new ways to control which emails should go to which team members, such as to only send account usage updates to an operations team lead and credit card receipts to an accounting role account. Team-wide controls are within Account. Your own preferences are duplicated on your Profile. Here’s how it…
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