Make Your Logs Work for You

The days of logging in to servers and manually viewing log files are over. SolarWinds® Papertrail™ aggregates logs from applications, devices, and platforms to a central location.

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FEATURED TECHNOLOGY

Troubleshoot Fast and Enjoy It

SolarWinds® Papertrail™ provides cloud-based log management that seamlessly aggregates logs from applications, servers, network devices, services, platforms, and much more.

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FEATURED CAPABILITIES

Aggregate and Search Any Log

SolarWinds® Papertrail™ provides lightning-fast search, live tail, flexible system groups, team-wide access, and integration with popular communications platforms like PagerDuty and Slack to help you quickly track down customer problems, debug app requests, or troubleshoot slow database queries.

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FEATURED LANGUAGES

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APM Integration Feature List

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Built for Collaboration Feature List

For Engineers, By Engineers

Free, un-copyrighted NDA and employment contracts

Posted by Troy Davis on

Papertrail’s staff grew in 2013, and as part of hiring employees, the company obtained employment agreements. These are fairly standard contracts that all technology companies use. If you’ve worked in the technology field, you’ve probably signed one. We wanted to go a bit further, though. We got tired of not having easy-to-understand contracts and we…
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Self-service protocol options

Posted by Larry Marburger on

If you’ve ever needed to log from systems or services which don’t support TLS encryption, check out the new log destination options available today. Every Papertrail log destination has always supported sending logs over TCP with TLS encryption or UDP without encryption. Some systems and services can’t use TLS encryption and can only send logs in…
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Welcoming Leon Sodhi to Papertrail

Posted by Troy Davis on

We’re thrilled to officially welcome Leon Sodhi to Papertrail. Leon started in May, 2013 as Papertrail’s support engineer, so you may already have met him. Leon’s thoughtful disposition, attention to detail, and readiness to dive in and reproduce a problem have saved time for hundreds of customers. Whether he’s helping identify an rsyslog configuration problem, patching…
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Choose which email(s) you and others receive

Posted by Troy Davis on

As of today, Papertrail offers new ways to control which emails should go to which team members, such as to only send account usage updates to an operations team lead and credit card receipts to an accounting role account. Team-wide controls are within Account. Your own preferences are duplicated on your Profile. Here’s how it…
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Smarter sorting in the Dashboard finder

Posted by Troy Davis on

Papertrail’s Dashboard finder now shows more specific matches first. Type any saved search, system, or group name. The most specific matches will reliably be the first results. What changed? Land on the Dashboard, press s (or click in the text box near the top of the page), and type the name of a group, saved search, or system.…
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An obvious, understandable live “tail” icon

Posted by Troy Davis on

Papertrail now has a more obvious live “tail” status icon that’s easier to understand. When the viewer is loaded, the live tail status looks like this:
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A more elegant time seek

Posted by Troy Davis on

We’ve significantly improved Papertrail’s time and date seeking. Times and dates are more reliably recognized, times honor your Papertrail profile time zone, and more formats are supported.
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Search Papertrail logs right from your browser

Posted by Troy Davis on

Papertrail now provides an easy way to start searching logs right from your browser, without changing your search engine. Here’s Chrome waiting for a log search query:
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At-a-glance sender log data transfer visibility

Posted by Troy Davis on

We just made identifying high-volume senders easier. Now when you view information about a group, you’ll see a pie chart of currently-searchable log messages broken down by sender.
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Better log colors thanks to Solarized

Posted by Troy Davis on

Fellow Seattleite Ethan Schoonover created a color scheme called Solarized, and as of today, Papertrail uses its palette when colorizing log messages. Solarized logs look like this:
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