Make Your Logs Work for You

The days of logging in to servers and manually viewing log files are over. SolarWinds® Papertrail™ aggregates logs from applications, devices, and platforms to a central location.

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FEATURED TECHNOLOGY

Troubleshoot Fast and Enjoy It

SolarWinds® Papertrail™ provides cloud-based log management that seamlessly aggregates logs from applications, servers, network devices, services, platforms, and much more.

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FEATURED CAPABILITIES

Aggregate and Search Any Log

SolarWinds® Papertrail™ provides lightning-fast search, live tail, flexible system groups, team-wide access, and integration with popular communications platforms like PagerDuty and Slack to help you quickly track down customer problems, debug app requests, or troubleshoot slow database queries.

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FEATURED LANGUAGES

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APM Integration Feature List

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Built for Collaboration Feature List

For Engineers, By Engineers

A touch more elegance in Heroku add-on interface

Posted by Troy Davis on

Papertrail provides a Heroku add-on for aggregating and managing logs from apps, including dyno/app output, router requests, and platform events. This calls for a consistent interface between the Heroku Dashboard and Papertrail (when accessed as an add-on), so Papertrail displays part of the heroku.com site header.
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Ordering saved searches alphabetically

Posted by Troy Davis on

Aside from the new group-wide log context link, we made one much smaller change: saved searches are now alphabetized in Papertrail’s Dashboard. Back Story Until today, saved searches were shown in the order that they had been created. This made sense with a relatively small number of searches (and when a relatively small set of…
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Changing behavior of links to surrounding context

Posted by Troy Davis on

As you’ve probably seen, Papertrail’s log viewer shows links to display a specific message in context. Click the name of a log sender or a program to jump to that message within the related messages generated right before and right after it:
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Announcing read-only account permissions

Posted by Troy Davis on

I’m pleased to announce that Papertrail now supports a read-only account access level. Need to share short-term log visibility with a consultant? Want to spread ops visibility throughout your company, without the risk of someone accidentally changing a setting? This is for you.
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If I could think of anything funny about time zones, it would be here

Posted by Troy Davis on

Almost everything we touch at Papertrail has a timestamp, which means it also has an expressed or implied time zone. Here’s more about why and how we work with time zones, then an introduction to new time zone-aware search alerts.
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Search Alerts: Integration with Boundary

Posted by Eric Lindvall on

We’ve added a new Papertrail search alert to create a Boundary event based on your application or system log messages. Boundary provides network-centric application visibility and they value real-time data as much as we do. They provide a way to create events, which show up as red indicators at the bottom of a graph. Events…
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Improving PagerDuty Alerts

Posted by Eric Lindvall on

Our PagerDuty search alert was one of our first user-contributed alerts. @darron dropped by our chat room and pointed places where small improvements to the alert could give a lot more information when jumping on a problem. Over the past week, I talked with a few customers about how they were using PagerDuty alerts. They suggested…
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Multiple accounts made easy

Posted by Troy Davis on

Need to manage logs for multiple organizations, like for a consultancy’s customers or to keep work and personal logs separate? This is now easy. If you already have a Papertrail account and are granted access to another organization’s logs, you’ll see a new menu item in the Dashboard header. It shows the entities you have access to (Acme Anvils, Western Widgets,…
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Archive file timestamp changes

Posted by Troy Davis on

Update Monday, May 21: These changes are now active. Along with realtime search and tail, Papertrail generates daily or hourly log archive files. They downloadable from Papertrail’s site and optionally, uploaded to your own S3 bucket.
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Maintenance on Jan. 4 and 5, 2012

Posted by Troy Davis on

Update 1/5/11: Maintenance lasted from 10:02-11:39 PM Pacific on Wednesday 1/4. Thursday’s maintenance will not be necessary. We will be performing service-impacting maintenance on Papertrail’s Web site the evening of Wednesday, January 4 and potentially, the evening of Thursday, January 5, 2012, from 10 PM-2 AM Pacific (6 AM-10 AM UTC). We do not expect the…
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