Make Your Logs Work for You

The days of logging in to servers and manually viewing log files are over. SolarWinds® Papertrail™ aggregates logs from applications, devices, and platforms to a central location.

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FEATURED TECHNOLOGY

Troubleshoot Fast and Enjoy It

SolarWinds® Papertrail™ provides cloud-based log management that seamlessly aggregates logs from applications, servers, network devices, services, platforms, and much more.

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FEATURED CAPABILITIES

Aggregate and Search Any Log

SolarWinds® Papertrail™ provides lightning-fast search, live tail, flexible system groups, team-wide access, and integration with popular communications platforms like PagerDuty and Slack to help you quickly track down customer problems, debug app requests, or troubleshoot slow database queries.

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FEATURED LANGUAGES

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APM Integration Feature List

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Built for Collaboration Feature List

For Engineers, By Engineers

10 Minute Alert Frequency

Posted by Troy Davis on

Papertrail now offers a fourth time frequency for search alerts: every 10 minutes. 10 minutes is short enough for many operational problems, yet long enough to capture multiple occurrences of many problems. 10 minutes fits 2 common situations particularly well: Time-sensitive problems which check for a certain numer of occurrences (using Papertrail’s minimum alert threshold).…
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OpenSSL ‘Heartbleed’ vulnerability summary

Posted by Troy Davis on

A vulnerability in OpenSSL called CVE-2014-0160 (nicknamed “Heartbleed”) was publicly announced on Monday, April 7. Papertrail: Patched the HTTPS endpoint serving papertrailapp.com on Monday at 3:30 PM UTC-7 (see status blog). Verified that our TLS-encrypted log endpoint is not vulnerable to the exploit. Changed https://papertrailapp.com/ to use a new TLS certificate at 5:00 PM UTC-7. This certificate…
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New Account Usage Overview

Posted by Larry Marburger on

The new account usage page gives an overview of total log transfer over the past month and the senders with the highest volume. Find it linked from your account’s plan usage section. Use these new graphs to see things about your usage that was previously unavailable. For example: Top senders: Spot the senders logging the…
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More consistent service intervals and 16/25 GB pricing

Posted by Troy Davis on

We’ve made 3 minor changes to make Papertrail’s service easier to understand and more predictable: The free plan now measures usage the same way as all other plans, which is from one day of a month (such as the 13th) to the same day in the following calendar month. Details are below. Existing plans with…
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Customize receipts with VAT ID, address or other text

Posted by Troy Davis on

You may have already seen Papertrail’s PDF receipts, which are shown on the Purchases tab within Account. You’ll see a new section on that page: “Customize Receipts.” Perhaps a tax authority requires a VAT identification number be on every receipt, or an accounting department requires a mailing address or vendor code. Enter anything you want in…
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Constrain searches with attributes (like severity)

Posted by Troy Davis on

As of today, Papertrail has a new search operator: an attribute. Use an attribute-specific keyword to examine only a specific part of a log message. Here’s a live example returning messages with the severities emergency, critical, or error.
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Log Rate Notifications

Posted by Larry Marburger on

Log rate spikes are common and often go unnoticed. They could be an indication that something went terribly wrong or a high-traffic system was unintentionally configured with verbose logging. As of today, Papertrail can notify you if your log rate is higher than expected.
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More accessible saved searches

Posted by Troy Davis on

We’re pleased to release an incremental improvement to make saved searches more accessible while browsing logs, as well as easier to edit. While in the log viewer, click “Searches”: What’s new? This screenshot reflects 2 improvements: Searches are loaded with the page, rather than when “Searches” is clicked. Also, the list now expands right next…
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Simpler, better automatic removal of dormant log senders

Posted by Troy Davis on

After a log sender permanently stops generating logs (like because a system was deprovisioned), Papertrail can automatically remove it for you. Until today, Papertrail automatically decided whether or not to remove senders based on log destination and sender settings. We’ve made the behavior more configurable and more explicit. We hope this eliminates what might have…
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Welcoming Larry Marburger to Papertrail

Posted by Troy Davis on

After more than 2 years of interacting with Larry Marburger as a Papertrail customer, technologist, entrepreneur, and trusted friend, I’m incredibly pleased to welcome him to Papertrail. Many users know and use a service which Larry helped create, CloudApp (cl.ly), for capturing screenshots and sharing files. In fact, we used CloudApp at Papertrail long before I…
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