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Blog > Launched Papertrail, awesome log management for everyone

Launched Papertrail, awesome log management for everyone

Posted by By telliott on June 10, 2011

We formally announced public availability of Papertrail hosted log management yesterday. This is as formal as we get!

Read the announcement below (or on Business Wire).

Cloud-Based Logging Service Papertrail Launches

Hosted log management service helps engineers detect, resolve, and avoid infrastructure problems

SEATTLE—(BUSINESS WIRE)—Cloud-based log management service Papertrail™ announced public availability today. Papertrail delivers effortless log aggregation and management as a hosted service (SaaS).

In 30 seconds, an engineer or startup entrepreneur can obtain a searchable, scalable, always-on repository for their server and application log messages, over the Internet. With a simple one-line change, logs are sent to Papertrail as they happen.

Bringing all log messages together is the gateway to powerful operations visibility, monitoring, and analysis with Papertrail. For example:

  • systems administrators can watch infrastructure events in realtime — from the Web, command-line, or REST API.
  • developers diagnosing app problems can search for anything they know (like an IP address, error message, or customer name), or seek right to a specific time or server.
  • support staff can view events from only the product that they support, without access to the underlying systems.
  • architects can setup alerts to notify monitoring systems about important events (web hooks), and analyze months of logs in Hadoop to identify trends.

‘Engineers often discover Papertrail as the easiest way to aggregate server log files, then they try it and realize that log collection is just the beginning,’ said Troy Davis, co-founder and CEO of Papertrail’s operating company, Seven Scale. ‘Seeing operating system logs, app server requests, database queries, and router logs in one live interface is incredibly useful.’

A single Web request might generate a firewall log message, a Redis lookup, a dozen MySQL queries, a Ruby on Rails request log, a handful of static file logs from Apache, and syslog from a background task. Because Papertrail works with all common log methods, engineers can see these related events together as an end-to-end operational narrative.

Pre-launch customers already use Papertrail to manage many terabytes every month. It seamlessly scales with each customer’s needs, whether a few messages per hour or thousands per second. Systems and apps can reside on physical servers, hosting services like Amazon Elastic Compute Cloud (EC2), and app clouds like Heroku.

‘DevOps engineers want productivity. It’s not just about more data or more features, but the right info at the right time,’ Davis said. ‘Papertrail provides that, and in less than a minute.’

Demonstrations will be available at the O’Reilly Velocity Web Performance & Operations Conference.

Seven Scale operates the Papertrail hosted log management service, which brings smiles to the faces of systems engineers, developers, and entrepreneurs.

Everyone deserves great logging. Sign up and log to the cloud™ at