Aggregate all your logs, your own way.
- Intuitive Web-based log viewer
- Team-wide groups & searches
- Unlimited systems & users
- Encrypted logging
- Long-term archive
- REST API
- Search alerts
SolarWinds Observability SaaS Pricing FAQ
What happens when the limit is reached?
It’s up to you. Logs can stop or can continue as a usage-based service (up to 200% extra, at 30% higher price per GB). You’re always notified and can switch at any time.
How can I reach you?
Email us. When we’re awake, we’re available.
How is log transfer (GB) calculated?
The length of the message, plus 50 bytes for metadata. 1 GB is 6.6 million 100-character messages. Transfer is measured monthly, so day-to-day variations are fine.
How did you choose these durations?
We used them. 3-7 days satisfied something like 97% of our own searches. Early users made the same observation. Archives worked well for the rest.
Can I log from my less-common network or app?
If it has Internet access, the chances are very good. Yes to NAT, dynamic IPs, text log files, VMs, EC2, PaaS, and local collectors. Ask us or try it.
Can I search, analyze, and download archives?
Yes. Archives are downloadable text files and are copied to Amazon S3. Our docs make it simple to analyze and search them: Redshift, Athena, Hadoop on EMR.